Joy Systems - You Get What You Pay For
Update by user Jan 11
Finally got hold of JoySystems technical support on Friday January 6.No argument from them and was shipped additional memory, received on the following Wednesday.
2 memory slots were indeed empty.
I installed it and the computer operates as purchased.Pleased with their response despite length of time to reach them.
Update by user Dec 31, 2016
Advertised as 4 GB DDR-2 Memory. Only 2 GB delivered. No response or not corrected by either party (TigerDirect Business or Joy Systems)
Original review posted by user Dec 30, 2016
Purchased a refurbished Dell Optiplex 755 from Tiger Direct Business.The price and its use/need was too good to pass up.
It was advertised to have 4 GB DDR2 memory. The label on the shipping box also stated that the system contained 4 GB. After configuring and loading software/applications, I discovered that it only had 2 GB. I contacted Tiger Direct and requested that addition memory be sent and they agreed to send it.
A week went by, called TDB again. No information on actions, so I got them to agree to ship me more memory again. 2 weeks have gone by, no actions again. This time I decided to call Joy Systems technical support.
Called them today, no answer except voice messaging system.
Their mailbox is full.....You get what you pay for
This person wrote the review because of not as described of dell optiplex 755 desktop computer from Joy Systems and attached a photo. Reviewer claimed that he or she lost $50 and wants Joy Systems to have the product delivered.
The most disappointing in user's experience was product delivered was not as advertised. Author liked the most fair price. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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