I bought a Dell Precision m4600 refurbished by Joy. After two weeks, it I realized it had a weak battery.

If I tried to use it on battery power only, it did not last but a very little while. Contacted Joy, and received a new battery three days later!

No problems and quick response from both Thomas Kobal and Dan Williams in Tech Support. Many thanks, guys, the new battery is working at 100% and I am enjoying this laptop.

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