Ordered a refurbed Dell Latitude E7440. Upon opening the laptop, it wouldn’t turn on. After troubleshooting with Joy Systems, they agreed to replace. Initially they wouldn’t replace until they revieved back the laptop which is a lengthy process. When I pressed them,...Read more
I didn't like
- Customer service
Cannot upload windows. First call- they were suppose to send a CD, they said I would get it in 2 days. Waited 4 days and called again. Waited for an hour- when I reached 'next caller', I was hung up on- closing time. Next day, called again and left info for call back....Read more
Joy Systems - Awesome service
I bought my refurbished laptop it came sooner then expected. Everything is in working order had it for a couple days now. Been running great. Will buy from site again.
Happy with product so far. Hoping that the refurbished laptops last at least a year. This is my first experience with Joysystems but I've heard good things from Office Depot staff about the company. As a teacher and user of the Lenovo product at school, I am pretty...Read more
- Fast delivery and the product was exactly as ordered
I didn't like
- Thinkpad insignia was off the top of the second laptop
I purchased a Lenovo computer from Joy systems and I could not be happier. The price was amazing and the delivery was very quick. I would definitely do business with Joy Systems again! The computer itself is compact , quiet and it came with Microsoft ten already...Read more
- Customer service ease of replacement and no hassles
- Great customer service
Joy Systems - So happy
Got my son a refurbished laptop, and was very happy.... will defjnatleg purchase more from tgis company.. and refer tOk friends and family. Thank you!!
My experience with Joy systems has been pleasant so far. I have waited a few months to truly test the refurbished items I purchased. Yes there are some blemishes on the machine (MacBook Pro) and the monitor I oredered but the detailed description clearly stated there...Read more
Joy Systems - Damaged refurbished computer
On 12.6.17 I received the refurbished Dell laptop. After I opened the box I found a damaged left corner at the keyboard. It looks like someone chewed it or cut it off with a sharp object. Order # 6061769-999331. After I contact customer service at WALMART my ref# 6081771-920055
Joy Systems - Dell laptop...opened the side to put pictures on and it won'
Dont know how to get it straightened out and upset
I purchased A Dell OptiPlex 380 mini tower computer through Heartland America. it arrived in a reasonably short time. the catalog listed it as refurbished. Upon opening the box I found paperwork listing Joysystems as the refurbisher. The paperwork was straight forward...Read more
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