Ordered a refurbed Dell Latitude E7440. Upon opening the laptop, it wouldn’t turn on. After troubleshooting with Joy Systems, they agreed to replace. Initially they wouldn’t replace until they revieved back the laptop which is a lengthy process. When I pressed them,...Read more
I didn't like
- Customer service
Cannot upload windows. First call- they were suppose to send a CD, they said I would get it in 2 days. Waited 4 days and called again. Waited for an hour- when I reached 'next caller', I was hung up on- closing time. Next day, called again and left info for call back....Read more
Happy with product so far. Hoping that the refurbished laptops last at least a year. This is my first experience with Joysystems but I've heard good things from Office Depot staff about the company. As a teacher and user of the Lenovo product at school, I am pretty...Read more
- Fast delivery and the product was exactly as ordered
I didn't like
- Thinkpad insignia was off the top of the second laptop
Joy Systems - Hp 8300 i5 computer
I received a computer from Target Brands inc. that was refurbished by joy systems in about a week, found out when my tech hooked it up it only it only had 6gb of ram and 450gb hard drive.I paid for a computer that was supposed to have 8gb of ram and 500gb hard drive,the computer was shipped in a box that said it was a 8gb of ram and a 500gb hard drive computer,I want what I paid for!
Joy Systems - Awesome service
I bought my refurbished laptop it came sooner then expected. Everything is in working order had it for a couple days now. Been running great. Will buy from site again.
Joy Systems - So happy
Got my son a refurbished laptop, and was very happy.... will defjnatleg purchase more from tgis company.. and refer tOk friends and family. Thank you!!
Joy Systems - Damaged refurbished computer
On 12.6.17 I received the refurbished Dell laptop. After I opened the box I found a damaged left corner at the keyboard. It looks like someone chewed it or cut it off with a sharp object. Order # 6061769-999331. After I contact customer service at WALMART my ref# 6081771-920055
I purchased a Lenovo computer from Joy systems and I could not be happier. The price was amazing and the delivery was very quick. I would definitely do business with Joy Systems again! The computer itself is compact , quiet and it came with Microsoft ten already...Read more
- Customer service ease of replacement and no hassles
- Great customer service
My experience with Joy systems has been pleasant so far. I have waited a few months to truly test the refurbished items I purchased. Yes there are some blemishes on the machine (MacBook Pro) and the monitor I oredered but the detailed description clearly stated there...Read more
I purchased A Dell OptiPlex 380 mini tower computer through Heartland America. it arrived in a reasonably short time. the catalog listed it as refurbished. Upon opening the box I found paperwork listing Joysystems as the refurbisher. The paperwork was straight forward...Read more
Bought a Dell Latitude E5530 Laptop a week ago. Great machine. Looks brand new, not a mark on it. Super happy with my purchase. Highly recommend. They have a very good return policy if customers are not happy for any reason with their product. Which I checked-out ahead...Read more
- Service and warranty
- Fair price
ORDERED A DELL 760 DESK TOP COST ME $99.95 FOR TECH TO TRANS. DATA TO THIS COMP.Fonts so small, you cant read anything. Doesnt let you know when you get mail. NO FAVORITES OR BOOKMARKS AT TOP OF PAGE. Clock is almost 5 hrs, slow, When you go to a site, words are...Read more
I didn't like
- Bad product
THEY ARE THE WORST!! BUYER BEWARE. CALLED WHEN MY NEW REFURBISHED PC ARRIVED WITH ALL KINDS OF PROBLEMS. CALLED TOLL FREE NUMBER GIVEN TO REPORT PROBLEMS. VERY LENGTHY WAIT TIME AND THEN FINALLY A REAL PERSON!! GAVE ME A CASE NUMBER AND SAID THEY WOULD GIVE ME A CALL...Read more
I didn't like
- Ignored my request on tech support inquiry for help
Laptop was purchased thru Walmart.com for a grandchild going to college. The laptop arrived fairly quickly and in good condition. I encountered an issue trying to load Microsoft Office software onto the laptop. I called the service phone number provided but had a very...Read more
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