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I bought Hp laptop in Feb. 2017. the power cord did not work, so i had to wait over a week for a replacement cord to arrive, so all the while i cant use it because of their faulty equipment, my warranty is ticking away. the rattling inside, I was told was probably...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hi there,I apologize for the trouble and would love to see if I can look further into this issue for you.Can you please send me your name, phone number and order number to lau...

howdy EVERYONE ELSE SCAMMED BY jOYSYSTEMS. I BOUGHT A HP COMPUTER FROM OVERSTOCK.COM. IT HAS STICKERS FROM jOYSYSTEMS ALL OVER THE BOTTOM OF IT SAYING TO CALL THEM. THE WINDOWS SEVEN VERSION IN THE HP LAPTOP WAS THE WRONG ONE AND IT WASN'T ACTIVATED. I CALLED hp AND...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hello,I apologize for the trouble. If I can be of any assistance in the future, please email me at lauren@joysystems.com. Sincerely,Lauren

#1056575
Purchased refurbished hp laptop via Walmart. Upon first day of use: PC sleeps even while set on "never" sleep to test it out for a short period of time. I unplugged the adapter & laptop shut down immediately. So, I use it with the adapter plugged in & then the laptop...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hello, I apologize for the trouble! Our customer service team is available at services@joysystems.com and is the easiest way to get to them while avoiding the long line over t...

#1010402

Hp Industries Laptop Review

Joy Systems
#826717
1.0
Details
My son ordered me a refurbished HP from Walmart and I took it directly to my IT man to set it up. He is having trouble with it!! I am going to retrieve it and take it to Walmart. Why would I trust the rest of the computer if the IT guy can not get it going???? It was a gift and my son is in Afghanistan.
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Diversity of Products or Services

Dell OptiPlex 755 Review

Joy Systems
#772259
JOY SYSTEMS P.O.S. DELL OPTIPLEX 755. ABSOLUTE JUNK IN A BOX. SHAME ON WALMART AND JOY SYSTEMS. NEEDS TO BE A CLASS ACTION LAW SUIT.
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Joy Systems Desktop Computer Review

Joy Systems
#704633
1.7
Details
Ordered a refurbed desktop with radeon card to support multiple monitors for my job. Had to return it 3 times because they kept sending unitd with standard vga video cards. Stay away! Never trust joy systems. They suck and do not care about their customers
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Customer service
Price Affordability
Product or Service Quality
Style and Design
Warranty
Website

Dell OptiPlex 760 Desktop Review

Joy Systems
#650267
4.2
Details
Ordered Dell 760 and the game card was not what was advertised. The system keeps freezing during game play.
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Customer service
Price Affordability
Product or Service Quality
Style and Design
Warranty
Website
It "looks" new, so I was happy. Now, I am very good with computers, but I can't do anything if the Power On button lights up, but nothing happens. I can't even turn it off. There is no response. So ok, I tried tapping F1, F8, F10, F12 each time I plug it in, but,...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hi there, We're so sorry for the trouble you had to go through. Please let me know if I can be of any further assistance. Thank you, Lauren

#1004256
I bought Month's ago, I have not got it working YET.? I have try'ed calling you many time's,to always be put on hold! I do not under stand any of this Windows 10! Larry Schleuning In Topeka, Ks 66616 This don't let me get my e-mails. lds7647@att.net Please fix this...
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#999345
I believe being nice goes a long way and I am trying to be patient. I've been on hold for an hour and 12min & still going. I ordered a laptop through Walmart.com. I was surprised when it arrived it was a 3rd party but had faith that since through Walmart it was a...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hello, We're really sorry about the long wait! We've had issues with our phone service provider in the past that caused extremely long wait times over the phone. We'll make su...

Joy Systems - You Get What You Pay For
Purchased a refurbished Dell Optiplex 755 from Tiger Direct Business. The price and its use/need was too good to pass up. It was advertised to have 4 GB DDR2 memory. The label on the shipping box also stated that the system contained 4 GB. After configuring and loading...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hi there! I apologize for the initial trouble, but I'm glad the issue was resolved in the end. Thank you for leaving an updated review! Sincerely, Lauren

Miss Betsy
Anonymous

I bought a Dell Optiplex 780 1TB Memory refurb for $150 including shipping from CNB Computers based in NJ last year and their customer service and tech support is EXCELLENT. I...

3.8
I liked
  • Fair price
I didn't like
  • Product delivered was not as advertised
#982472
Joy Systems do it right.
Purchased a HP DC7900 tower from Joy (thru Walmart) two months ago. It arrived a day early and worked perfectly. Even though Windows Update was broken, that was the fault of Microsoft, not Joy. Fixed that and things were great. Until one day when I tried to power it up...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hello!Thanks for sharing your experience! Hope your wife enjoyed her gift as well :) Sincerely, Lauren

Anonymous
Anonymous

I have 2 Dell Optiplex Joy Systems refurbs in the house. The only issue I had were out dated drivers. They're running fine.

5.0
#965502
Both purchased through Walmart. The 1st one was dead on arrival. Tech support was willing to send me a new hard drive but, I'd have to put it in myself. I've never opened up a desktop before, so I didn't feel comfortable with that option, so back to Wally...
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1.0
I didn't like
  • Neither product worked
#961632
I purchased 2 refurbished Dell desktops running Win 7 Pro and updated them to Win 10 Pro for free. I pitched the cheap mouse and keyboard in favor of my wireless devices. Installed video card to handle my large HDMI monitor, works great. installed an inexpensive USB...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hello! Thanks so much for the feedback. I'm so glad everything is working well!Feel free to reach out if you need anything in the future. Best, Lauren

3.5
Wadena, Minnesota
I liked
  • Fair price
I didn't like
  • Poor packaging
#925355