I purchased A Dell OptiPlex 380 mini tower computer through Heartland America. it arrived in a reasonably short time. the catalog listed it as refurbished. Upon opening the box I found paperwork listing Joysystems as the refurbisher. The paperwork was straight forward...Read more
Bought a Dell Latitude E5530 Laptop a week ago. Great machine. Looks brand new, not a mark on it. Super happy with my purchase. Highly recommend. They have a very good return policy if customers are not happy for any reason with their product. Which I checked-out ahead...Read more
- Fair price
- Service and warranty
ORDERED A DELL 760 DESK TOP COST ME $99.95 FOR TECH TO TRANS. DATA TO THIS COMP.Fonts so small, you cant read anything. Doesnt let you know when you get mail. NO FAVORITES OR BOOKMARKS AT TOP OF PAGE. Clock is almost 5 hrs, slow, When you go to a site, words are...Read more
I didn't like
- Bad product
Joy Systems - Good Desktop.
I enjoy my computer. No prolems at all. Basil Adamu
Joy Systems - Angry and waiting
The cord they gave me never plugged in all the way eventually draining the battery. I called and waited a half hour, the guy was so rude and hung up on me. Called back, waited a half hour and was disconnected. Called, waited a half hour and this time the guy was nice and helpful and told me he would send me another adapter. I'm waiting and keeping my fingers crossed.
Joy Systems - Customer service is a joke
My screen does not work nor does my camera and I just bought this laptop. I was on hold for almost an hour and then sent to a voicemail box that doesnt allow you to leave a message! Completely unprofessional!
Joy Systems - Other system not working
I got a refurbished dell latitude e6400 and the camera and mic is not working plus the usb reader and other memory card reader . I called for tech support right away and until now no one called me and it has been 2 week. I was told right after i got the case number that a tech will call me and mlhelp me resolve the problem. Until now noone called and im a sitting duck waiting for noone
THEY ARE THE WORST!! BUYER BEWARE. CALLED WHEN MY NEW REFURBISHED PC ARRIVED WITH ALL KINDS OF PROBLEMS. CALLED TOLL FREE NUMBER GIVEN TO REPORT PROBLEMS. VERY LENGTHY WAIT TIME AND THEN FINALLY A REAL PERSON!! GAVE ME A CASE NUMBER AND SAID THEY WOULD GIVE ME A CALL...Read more
I didn't like
- Ignored my request on tech support inquiry for help
Laptop was purchased thru Walmart.com for a grandchild going to college. The laptop arrived fairly quickly and in good condition. I encountered an issue trying to load Microsoft Office software onto the laptop. I called the service phone number provided but had a very...Read more
I bough a refurbished Dell Optiplex 380. The set up was easy, but that is about it. The computer is slow, and does not connect well to the internet as well as for some reason it blocks access to most websites. The site loads and that is about it. I can't open any site...Read more
Bought a refurbished HP computer and it has been nothing but trouble. I couldn't register it under Microsoft because it says windows 10 is not legal. Go to joysystems.com and register it and it says a success, I go back to registration and wont let me activate because...Read more
Bought refurbished Dell laptop which Joy guarantees as " certified, thoroughly inspected, cleaned, upgraded and tested to perform as new". Recieved with dead battery. Returned Battery and Joy sent replacement battery. Only to find out that the AC adapter is not...Read more
**WARNING** avoid doing business with Newegg for any refurbished items! I purchased an HP6460p in Dec 2016. In Jun 2017 the hard drive went out after doing a required Windows 10 update - Newegg shipped another one which I replaced myself (after waiting 7 days for...Read more
I purchased a refurbished Dell 790 desktop through walmart. It arrived yesterday (Friday and I hooked it up and got code 49213 (cannot locate hard drive). I called Joy Systems customer support. After maybe a 15 min. wait I spoke with a lady, she told me to open the...Read more
- Fair price
I didn't like
- Recieving a bad computer out of the box
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