Joy Systems - Still pending
I bought a refurbished computer and it arrived within two days (super fast shipping). Friday night I had transferred most of my files onto it.
Saturday morning I get flashing led lights that indicate a dead cpu. Unfortunately they only have customer service M-F 9-5. Monday came and they gave me a fed-ex return slip so I could return it. Their customer service was pretty slow - 45 minutes waiting for a 4 minute phone call but that's life.
I'm waiting to receive the fixed computer.
So far my experience hasn't been horrible - dead computers happen. I'm just curious how well they inspect refurbished computers if this one was dead within 24 hours of getting it.
Reason of review: Damaged or defective.
Location: Binghamton, New York
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